Shipping policy
NS Style Shipping Policy
Dedication to Secure Delivery:
At NS Style, we understand the value and uniqueness of each item in our curated collection. That's why we are committed to ensuring that your purchase reaches you safely, securely, and promptly.
Shipping Carrier:
All items are shipped via Australia Post, one of the most trusted and reliable carriers in the country.
Tracking Your Order:
Once your order has been dispatched, you will receive an email confirmation containing your Australia Post tracking number. You can use this number to track the status and estimated delivery date of your package on the Australia Post website.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of the item(s), as well as the destination. All shipping costs will be clearly communicated at checkout before you finalize your purchase.
Delivery Time:
While we strive to process and ship your order as quickly as possible, delivery times can vary based on your location and the specific item ordered. Typically, orders are delivered within 3-7 business days. Please note that during peak periods, there may be slight delays.
Packaging:
Your item will be carefully packaged to ensure it arrives in perfect condition. We use high-quality packaging materials designed to protect the item during transit.
Address Changes & Redirects:
Once an order has been dispatched, we are unable to change the delivery address or redirect the package. Please ensure that you provide a correct and complete delivery address when placing your order.
Questions & Support:
If you have any questions or concerns regarding our shipping policy or the status of your order, please contact our customer service team through our contact us page. We're here to assist you every step of the way.